Welcome to Germain Honda of Dublin

Fantastic experience working with Frank with trade in and purchase! He went above and beyond to make the transaction easy and stress free and made sure I was COMPLETELY satisfied with my purchase. Will most definitely do business with him again!

Excellent Customer Service. I keep coming back because of a friendship I've built with your team.

At a previous visit, I was quoted in writing for a transmission flush and a 100,000-mile service. I mentioned that I believed the 100,000-mile service had already been completed at Marysville Honda, but your representative told me there was no record of it. It later turned out that I was correct. Before scheduling the transmission flush, I obtained quotes from two other service centers to compare cost of services. Their pricing was similar, but I chose your dealership because it was closer. When I arrived for now just the transmission flush, I was told the original quote was incorrect and that the price would be significantly higher. After speaking with the manager, he slightly adjusted the price (even though now it was higher than my competing quotes, and I specifically confirmed that it was the total I would pay. At checkout, however, additional fees were added to the bill that were not disclosed in our conversation. Although the manager removed some of them after I questioned the bill, the experience left me disappointed. Between the incorrect information about my previous service, the unexpected price increase, and the undisclosed fees, I felt there was a lack of transparency throughout the process. However, manager, staff, and service seemed fine.

This Dealership has many friendly employees. They are easy to work with. They listen intently to what you say about your car and schedule a time for the work to be done. When the work is done they see to it that you get your car back, washed and on time.

To be honest, I am very happy that I received great service, respected, and patience. I'm very happy with acknowledge he provided me about Black Honda Accord 2014 before purchase it!

I couldn't be more pleased with stellar work of the service department. We opted for the VIP program (detailing, tire rotation, oil change, twice per year, 5 years), used it for the first time a couple weeks ago and found everyone very professional. A loaner car was arranged by Jordon Moore who sold us the CRV Hybrid and everything took place seamlessly.

The visit for an oil change was good. I asked for a tire rotation but they thought the best tires were on the back and should stay there. They suggested a couple other things which I will have done later.

I show up early without an appointment. They always fit me in. They give me a good estimate for time. They know my vehicles. I agree with their ideas 95 percent of the time. Both my cars are doing fine.

Everyone I have interacted with has been friendly, knowledgeable, and trustworthy. Coffee machine is an added bonus.

I Always a good experience. Ryan is very knowledgeable, trustworthy and never steers me wrong.

Great service and excellent staff. Miss my guy Big Rich, but Frank had stepped up in my needs.

Simply the best. Chris made the buying of 2 cars such an easy any comfortable experience it’s so uncommon to work with people who are service and customer related with no games. His help goes beyond the sale and he checks in to make sure we are enjoying the new Honda purchases If you are looking for a Honda he’s is your guy Dave happy customer

I bought a used car from Germain, and there were a few issues, like the door lock on one side not working and the rear shocks leaking fluid. I brought it back in, and you took care of it under the warranty. That was great. Cliff was a great salesman to work with. The only issue that came up was the financing dept I contacted for an overpayment on the used car I bought, and it took 30 days to get me back the $1000 I overpaid. I got the money back, but it just took longer than the 3 days I was originally told when I brought up their mistake. Overall, great experience, but they just need to do a little better on follow-through with the refund.

I was able to get an appointment for an oil change quickly. The employees are all efficient and personable. I was in and out in no time.

Great experience! After another dealership told me I was looking for a unicorn, I decided to call Germain Honda of Dublin. I’m so glad I did! It’s a hour drive for me, but worth it! Everyone was great! Leul was respectful and efficient, knowledgeable and kind. Definitely will recommend. Very happy with my buying experience!