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Welcome to Germain Honda of Dublin
Welcome to Germain Honda of Dublin, Central Ohio's new and used Honda dealership! As a licensed Honda dealer near Columbus, we are committed to setting the gold standard for customer experience and service. And with a great variety of new Hondas in stock and used cars available for sale and lease, our dealership is undoubtedly one of the area's finest! We even offer service and parts specials to help you save on repairs in our service center. Visit us today!
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We are Conveniently Located at 6715 Sawmill Rd Dublin, OH 43017
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I was made aware that as a member of Costco that Germain Honda is a participant in Costco‘s car buying program. Needless to say I came home with a new Honda Accord because of this. And the salesman, Mo was fantastic in getting me great terms.
I have been leasing vehicles and getting them serviced here for 20 years!
After an issue was found with the car I purchased from Germain about 6 months prior, and then the warranty company threw up obstacles, the service team and especially Steven worked very hard to be fair with me, showed a lot of integrity, and we were ultimately able to get the repairs done. I will continue to use their service department in the future based on their honesty and quality of work.
Fantastic experience working with Frank with trade in and purchase! He went above and beyond to make the transaction easy and stress free and made sure I was COMPLETELY satisfied with my purchase. Will most definitely do business with him again!
Excellent Customer Service. I keep coming back because of a friendship I've built with your team.
At a previous visit, I was quoted in writing for a transmission flush and a 100,000-mile service. I mentioned that I believed the 100,000-mile service had already been completed at Marysville Honda, but your representative told me there was no record of it. It later turned out that I was correct. Before scheduling the transmission flush, I obtained quotes from two other service centers to compare cost of services. Their pricing was similar, but I chose your dealership because it was closer. When I arrived for now just the transmission flush, I was told the original quote was incorrect and that the price would be significantly higher. After speaking with the manager, he slightly adjusted the price (even though now it was higher than my competing quotes, and I specifically confirmed that it was the total I would pay. At checkout, however, additional fees were added to the bill that were not disclosed in our conversation. Although the manager removed some of them after I questioned the bill, the experience left me disappointed. Between the incorrect information about my previous service, the unexpected price increase, and the undisclosed fees, I felt there was a lack of transparency throughout the process. However, manager, staff, and service seemed fine.
This Dealership has many friendly employees. They are easy to work with. They listen intently to what you say about your car and schedule a time for the work to be done. When the work is done they see to it that you get your car back, washed and on time.
To be honest, I am very happy that I received great service, respected, and patience. I'm very happy with acknowledge he provided me about Black Honda Accord 2014 before purchase it!
I couldn't be more pleased with stellar work of the service department. We opted for the VIP program (detailing, tire rotation, oil change, twice per year, 5 years), used it for the first time a couple weeks ago and found everyone very professional. A loaner car was arranged by Jordon Moore who sold us the CRV Hybrid and everything took place seamlessly.
The visit for an oil change was good. I asked for a tire rotation but they thought the best tires were on the back and should stay there. They suggested a couple other things which I will have done later.
I show up early without an appointment. They always fit me in. They give me a good estimate for time. They know my vehicles. I agree with their ideas 95 percent of the time. Both my cars are doing fine.
I had the pleasure of working with Steven in service. I came in to get an alignment and balance on my 15 civic. A few days later the vehicle had a metal on metal noise when driving at low speeds, despite having to bring it back twice they provided me loaner vehicles at no charge, and fixed the issue! Thank you! 10/10
Everyone I have interacted with has been friendly, knowledgeable, and trustworthy. Coffee machine is an added bonus.
Daniel Head helps me every time. Finds exactly what you want and makes it work with your budget. Thank you!