Customer Testimonials
We have returned to Germain over the years to purchase several cars, this one being our sixth.
Muhamed Rufai was excellent to work with. I live an hour away and he made it quick, efficient and very worth my time to make the trip to Germain Dublin! Highly recommend.
great working with Nishi
My wife and I purchased a used Pilot August 31st. Nishi Patel was our salesperson. We got there at 9:00am Nishi met us when we walked in. He listened to our wants and had us drive 4 different cars. As a last chance he had one getting detailed and had us look at it and drive it. That was our purchase. They finished the detail and we left. There were a few items we wanted taken care of when we agreed to purchase. Monday Nishi contacted us to get the car in to complete his agreement. The day I took it ...
Amy Pickens was professional and kind and made me feel I was in good hands. I also appreciate the expediency of the work. Quite happy.
I purchased a 2024 Honda Accord Hybrid, and loved the driving. Thanks to whole Honda Germain Dublin family, specially Chris Glover. I highly recommend this place for new Honda seekers.
Shout out to Jen and Cole in the service department! I came in to order a replacement key fab. Mine was old, broken apart, and missing a tiny piece. Jen said “We’ll try to fix this one first”. One minute later it was fixed and back in my hands. 😊 I’ve always had great service here.
My car was in the body shop for approximately two weeks. Joey was my intake coordinator and informed me of everything that would be happening. Allie at the front desk was also remarkable and so helpful. When my car was returned, even though it was only a small dent, it looked fantastic. IF my car ever needs a body shop again - and I hope it doesn't - I will definitely bring it to Germain.
I am always pleased with the service that I receive whenever I take my car to Germain Honda of Dublin. I had an oil change and tire rotation done recently. My service advisor Ryan Kennedy was extremely polite, knowledgeable about what was needed and I was in and out in record time. Thank you Ryan. I would definitely ask that you be my service advisor on my next visit.
I always prefer to work with Ryan Kennedy when having our vehicles serviced at Germain Honda. I really appreciate his honesty and professionalism. He keeps me informed about the service/repair progress during the appointment and has always been able to answer any of my questions regarding our vehicles.
August 23, service was performed on my 2024 Honda Civic. Steven Barnard kept me updated on the service being done. He is definitely an asset to Honda Germain in Dublin. This is my 2nd Civic from this dealership. Still a satisfied customer.
Excellent experience at Germain Honda of Dublin. Charlie Wertz listened to what I wanted, worked diligently and patiently, to find THE car within my budget! Go here and ask for Charlie Wertz, he’ll take great care of you!
Just recently purchased a used car from Germain Honda of Dublin. Nishi Patel was my salesperson. He was a very busy person over Labor Day weekend but he worked really hard to find us a car we were satisfied with. During the negotiations there were a few things we needed done on the car for us to be completely satisfied. Three days after the sale, Nishi was reaching out to us to get the car in to complete his end of the sale. We are happy with the experience we had with this car purchase.
Kevin Withers is the best! He is always friendly, quick, and efficient. Thank you so much for taking great care of my Honda!
Shawn Perry provided us with excellent communication while our vehicle was being serviced! Would highly recommend Shawn to work with!!
Jenn Hess was more than helpful in getting our Honda Accord serviced. She was patient in explaining the options available to us from beginning to end.
Germain Honda gave me excellent service. Mel met me at the door with a smile for me and a hug when I drove away in my new car. He was personable, knowledgeable, and very professional. Thank you!
We recently purchased a vehicle from Germain Honda of Dublin. We dealt with Jackson Speakman who was very personable, professional, and patient. We had an excellent experience, and highly recommend this dealership.
I started my 2nd lease with Germain Honda on July 2, right in middle of nationwide dealer software outage…. This outage resulted in numerous problems and frustrations with the lease. Nevertheless Cricket stepped in and facilitated resolution of all the problems while maintaining constant communication with me. My 5 stars are based on her determination and professionalism in excellent customer service. She is a highly valuable asset to this dealership.
👏🏾👏🏾👏🏾👏🏾👏🏾I want to give a HUGE SHOUT OUT to Renzo Jackson. 👏🏾👏🏾👏🏾👏🏾👏🏾 He told Nyjil come up here let’s see what I can do. He walked my Son thru every piece and process of purchasing his first car. Gave him very good advice and made sure Nyjil was comfortable every step of the way. Needless to say Nyjil walked away with a 2019 Ford Escape. Put his own deposit down & saved his own money. I appreciate those who still take the time on the younger generation to teach them a thang or two. It truly takes a village! I am ...
I was highly satisfied with the service I received at Germain Honda! I would like to highly praise the staff for providing a quick and efficient service, especially Cricket (hopefully I spelled her name correctly!) There was a small problem I encountered during my visit but Cricket was able to assist me in an timely, highly respectful and professional manner. Give her a raise!
My husband and I visited Germain Honda of Dublin looking for a used car for our college-age son. We had a very short timeframe in which to purchase this car, so we were looking for a streamlined experience. This was our first car purchase from a dealership, and we were very happy with the experience we had. Jim Beatty was our salesman, and he was honest and thorough with everything we asked and needed! He followed-up with me through texts to arrange our picking-up of the car and the process was seamless and SO easy. There were no "high-pressure&...
Great customer service and was ready when I stopped by to look at honda pilot.
Logan was sooo awesome. I greatly appreciate her helping me with my Vehicle. I definitely would come back to see her. Friendly and explained my situation.
Ryan Kennedy was my contact during my recent service appointment. He was very helpful in letting me know how long it would take for my service to be completed. He was friendly, professional and knowledgeable about the service appointment. I appreciated be kept aware what was happening with my vehicle and Ryan did this. Thanks, Ryan!
My family has been purchasing Honda vehicles from Germain Honda of Dublin for over 20 years. Great cars, great service. Most recently Cole Smith helped me with getting my car serviced.
Cliff was friendly, professional and easy to work with. We got a great deal on the car which was in fantastic shape. Very happy with our experience here.
Corey Oty was phenomenal. I visited Germain a few months ago when I was looking to purchase my first car. At the time I had already spent weeks researching online, had been to multiple dealerships, etc. and was having no luck. Corey went above and beyond to help me and my family, and after just one visit (to our great surprise) I had a car I wanted and we came back the next day to sign for it. I truly appreciate the work Corey put in to helping me find a good car and get a good deal, and it ...
Allison greeted us at the door, walking in tired after an afternoon of trying on different cars at different places. She listened to our specifications for a good, small (inexpensive!) used car for a beginner driver and was able to go through her inventory online to help us narrow our options. She guided us through the physical process of looking at the cars and didn't tire when we rejected several before landing on the car of our choice. She was knowledgeable of the models and made the whole process go smoothly. Next time, we will call Allison and START ...
Cole Smith was fantastic to work with! I had some issues and he was always available to help whenever I needed.
I am extremely satisfied with my purchase of the new CR-V Hybrid from Dublin Germain Honda. Aaron Page is a top-notch salesman who is highly knowledgeable about Honda vehicles. His professional attitude is outstanding. If he hadn’t introduced me to the new 2025 CR-V model, I might have overlooked the car I really wanted. Aaron consistently advocated for me in financial and timing matters. He even arranged for the team to apply ceramic coating on the same day, and the person who did the work was excellent. My experience with Aaron and Germain exceeded my expectations. I highly recommend Aaron ...
Steve Barnard did a wonderful job keeping me informed on the status of my vehicle's repair.
I took my vehicle in for service before the time it was scheduled for and the service rep, Amy Pickens, said "no problem". She would get me in as soon as possible. Service was completed quickly and I was on my way long before I thought I would be.
Jeissy Rodriguez was awesome to work with. Went on to purchase my lease and he was able to get me into a new car at a great price. Highly recommended!
Germain Honda of Dublin has a great service shop. Kevin Withers personally made sure I was comfortable and that my service went quick and smoothly as I had my 6 week old baby with me during my service appointment.
Very efficient, work was done on time and they let me know of some issues that would soon need to be addressed. Cole Smith was very helpful.
Cole Smith was, as usual for our service department, excellent in his attention to my request for an overhaul look at my 2006 Honda Odyssey-- in addition to my immediate need for an oil change. He then reviewed in detail the services that the car needed and we prioritized them. In discussing the results after the work was done he assured me, at my inquiry, that the van was in excellent condition and I should feel comfortable in taking it on a road trip. Personal attention to the van and myself.
Always a great experience at this location, Cole Smith was very pleasant and helpful during our visit!
Daniel Head is an exceptional sales consultant at Germain Honda. His deep knowledge of Honda vehicles, combined with his personable approach, ensures that every customer receives advice and a seamless buying experience. Thanks to Daniel’s commitment to understanding individual needs and providing honest, insightful recommendations, I was able to find the perfect car for me, I absolutely love my new car!
Samantha was an absolute joy to work with when purchasing my brand new 2025 Honda civic hybrid sport touring! She was very nice and made the whole car buying process as easy as possible.
Amy Pikens is a awesome person she take care of me when be there was diligent and respectful.
Cliff and Alex did an amazing job helping my sons. Can't thank them enough.
Steve Barnard was very helpful and pleasant at our visit. It was my first time receiving service on my automobile at Germain’s and he made the visit less stressful! I really appreciated Steve’s kindness. I plan to bring my car back in the future.
No one enjoys having an unexpected major repair to be needed on their car, but Amy Pickens made it tolerable. She was very attentive, always kept me informed and proactive; she anticipated my questions and needs and had answers without having to check with anyone or call me back.
I purchased a 2022 Honda Civic from Germain Honda and I must say this was by far the best experience I’ve had in my 20 years of experience doing this. Charlie made everything from providing detailed information on the car to shipping it to my driveway an amazing experience!!!
I had the pleasure of working with Steve Barnard and I could not be more happy with the service I received! He got my car in to service super quick and kept me on the loop on the recommended repairs that were due! Highly recommend working with Steve and going too Germain Honda.
Buying a new car was something I was not looking forward to. I’ve heard the horror stories about pushy salesmen using high pressure tactics and I just didn’t want to deal with any it. If you’re like me and don’t want to play the game but you’re looking to buy a car that you’ll be happy with, then I definitely recommend this place. I worked with Christopher Glover and he is a saint among men. He will help you find the right car without the fear of getting taken advantage of or having the ...
I took my car in for new rear tires after I had a blowout and I got an alignment and an oil change while I was there, and my Advisor Steven Barnard helped me tremendously! The service was quick and he made my experience great and quick when most dealerships don’t give much information on what’s going on. He kept me up Too date throughout the whole process.
Bought a car from Sam. She is awesome! Very personable and even met me closer to my house to drop off a car mat and something I left in my trade-in car. Thanks Sam!
My Oil change was really fast , Shawn Perry was really helpful!
Jenn Hess is the easiest person to work with and coordinate times for service. She always communicates honestly when things need to be done to help ensure my vehicle is safe. I recommend her 100%!!!!
I recently purchased a vehicle from Winslow Johnson. It was easy from start to finish and i am so happy!!! Thank you Winslow!!!
Great experience trading my car in. Big thanks to Mark Warner for helping me out and making this happen.
Jenn Hess, AKA #J10 is the best advisor hands down at this location! Go to her for all your service needs!
SAMANTHA IS THE BEST! I recently purchased a 2024 Honda accord, my first big girl car at the age of 18! Three days later it got totaled. I came back hoping to get the same car since I had it for very little so I called on Samantha she made the process so much EASIER than it was the first time! I LOVE HER SO MUCH! Highly recommend if you’re a young lady or older lady knowing very little about cars! Your experience will feel like a breeze. Overall 10 out of 10!
I recently purchased a 2024 Honda Accord Touring Hybrid through Stephanie Hausherr at Germain Honda of Dublin. It was the 2nd Honda Accord I have worked with her to buy (previous was 2020 Accord EX-L) and the 4th Honda Accord I have owned. Stephanie is a pleasure to work with. She is extremely knowledgeable about the cars she sells and she goes out of her way to please her customers. Her communication with me during the buying process and after is excellent. I love my new car and I loved working with Stephanie. She is without question a valuable asset to Germain ...
Jenn H. was AMAZING! She was prompt and polite. I didn't have to wait long for my car to be serviced and she updated me throughout the process. I will be coming back! Thanks Jenn.
Stephanie Hausherr was wonderful to work with! I loved her personality; she put me at ease! She worked with me to make sure I was comfortable with my purchase and is always available if I have a question. I trust her and give her the highest recommendation.
We were in today looking to trade our vehicle for something different. Lorenzo went the extra mile to help us, meeting is right where we were. We ended up making the decision to hold off on making a change and he was so respectful and supportive! If we need anything in the future we would trust Lorenzo’s help again!
Frank was a very considerate and helpful salesperson. Would highly recommend!
This was my first time purchasing a car from a dealership. All of my negative preconceptions about how the experience would probably go were quickly gone after stepping onto the lot. I was let to wander without pressure or overly eager sales-persons following me. Once I found a vehicle that I liked, Charlie was instrumental in reassuring me that he could make it happen and was able to slow down and explain the process where it was new to me. He was extremely helpful, approachable, willing to research questions for me that came up after I had left, and he ...
Corey was extremely helpful as he assisted me finding my next car. No pressure, super informative and a pleasure to work with.
Mr Perry in the Service area has done a great job taking care of us and our Hondas!
Amy Pickens in the Sevice Department has helped me a few times and she always delivers great service. She keeps me up to date on all the issues. She’s a great asset.
I have had the pleasure of working with Sales Manager Justen Bunkers multiple times, and each experience has been outstanding. Justen is incredibly knowledgeable, professional, and genuinely cares about finding the perfect car for his clients. Over the years, I’ve referred many friends to him, and they have all been equally impressed with his exceptional service. If you’re in the market for a car, I highly recommend reaching out to Justen. He consistently goes above and beyond to ensure a smooth and satisfying car-buying experience. Thank you, Justen, for your dedication and excellent service!
Great service Great cars. Shotout to Shawn
I took my crv in and had the AC fixed and new tires put on and Shawn was so personable and precessional that it made me feel comfortable leaving my car there. Honestly even when there was a minor mishap Shawn cleared it up and took care of everything within 10 min. I always take my Crv to this place and having Shawn as my service professional was a relief and made me feel like a person not just another car in the shop.
Lorenzo was absolutely amazing at getting us into a car! We went in looking at one specific car and it was no longer on their lot and Lorenzo look at other cars in our price range and we needed up leaving with an SUV we fell in love with. Thank you so much Lorenzo and the rest of the Germain team! Would definitely go back again!
Stephanie Hausherr was great. She helped me through the process taking as much time as I needed to make the decision to purchase my new car.
The service departments are very professional, they treated my husband with kindness and respect and the prices for repairs are affordable compared to hugh white Honda, if you have a problem with your vehicle do not hesitate to come to Germain Honda, from now on we are customers more because we really liked how they handled the problem with our vehicle. The next time we buy a vehicle it will be at Germain Honda, we made the mistake of paying for our car at Hugh White and believe me, we regret it.
It was our first time working with Germain. We had a great experience with Samantha Jewell. She was patient and helpful as we made our purchase. She is a valuable member of the team. The manager Alex was also very thorough. We will definitely be back.
I just had a great experience at Germain Honda of Dublin. Looking at some of the negative reviews before arriving, I was wary. but Tim Munion was a great sales person (in preowned vehicles)- no pressure, helpful, easy to get a hold of, and an advocate for requests about pricing, trade-in, etc. similarly in finance, Ryan Rito was a great help and transparent about the process, with no sense of trying to rush me through questions. this was by far the best car buying and trade in process I have had in 25 years!
Very happy with our new CR-V. Moe was great to work with!
Warranty work was done quickly once parts were available. Phone system was a bit frustrating. was passed from one voice mail to another without talking to a real person. Tec. Logan Horn did a fine job.
My sales person was Daniel Head. He worked closely with my son to give me the best experience ever in purchasing my very first new car. Daniel went above and beyond to give me what I wanted in my new car, He made my buying experience a true dream. I love my Honda Civic! I love this dealership!!
Shawn Perry was my service tech at Germain Honda. When he found that they had to order parts for my 2015 Fit he offered me a free loaner to take home for the night and promised that my car would be ready first thing in the morning which it was. Thanks, Shawn.
Stephanie Hausherr was great. She made this experience stress free and took the time to go over in detail and let us see the options between the CRVs. Once the sale was complete, she even took the time to go over all of the details about the crv, showed me all of features and technology, and made sure I was comfortable with everything, answering all of my questions. I would definitely recommend working with Stephanie!
They have always been helpful and responsive to my car service needs. I can always get my car serviced on short notice. I trust the work that is completed. Amy Pickens has taken care of me.
Stephanie was the greatest at helping me find a car that best for my needs and Khalin helped made the experience even better by striking up a deal that was reasonable and flexible; leaving me as one happy customer!
Jenn Hess is very pleasant service reps. She is reliable person and very knowledgeable about automobile services.
Nishi was very professional and ensured all my questions and concerns were addressed. He made the entire process very easy.
Aaron Pape did a great job working with me to finalize the purchase and even recommended some good accessories to go with the new car.
I recently purchased a Black Honda CRV 2025 from Honda and had the pleasure of working with Dave. From start to finish, Dave has been absolutely fantastic, providing top-notch service. His attention to detail and commitment to customer satisfaction are truly commendable. Today, I brought my car in due to a small scratch on the front that I hadn't noticed when buying it, and once again, Dave made the experience great. He was incredibly helpful, patient, and ensured that the issue was resolved quickly and efficiently. Dave's professionalism and genuine care for his customers make him stand out. If ...
Nishi Patel was a great sales person to work with! I am happy with my new purchase! Will be doing future business !
Nishi Patel was a very pleasant sales person to work with! I left more than happy with my new truck! I'll do future business.
Aaron pape was amazing! Loved every bit of our car buying experience. He thoroughly walked us through all the gadgets and accessories on our car. Took his time. Was so helpful. Very happy!
We purchased a used vehicle from Germain Honda of Dublin and it was a good experience; the sales department was emphatic but not aggressive (we worked with Tim, nice guy). 5 stars is primarily for the experience post-purchase. Germain Honda of Dublin agreed to pull a small dent and replace a missing key fob included in purchase price, and, 2 months after purchasing, patched a tire for free.
Quick and easy process, no games, price transparency, worked with us to help us get the vehicle we wanted.
Wonderful buying experience! Great selection and communication.
Excellent Service Person , Ryan Kennedy . Everything went smoothly .
Akhari He is the best person in the store. And he is very kind. He Know the job very well.perfect person.
I genuinely could not have asked for a better experience. Nishi was genuinely kind and knowledgeable. He's been with the business a long time. I appreciated his experience. The whole process of negotiating and purchasing my used car was quick but never felt rushed. Thank you for great service all around!
Amy Pickens is one of the best service reps I have dealt with. Very knowledgeable and customer oriented.
I wanted to give a 5 star to Cristiano. I was very surprised he was willing to let me test drive a used vehicle to my mechanic. I didn’t feel any pressure on buying the vehicle. Probably one of the best experience I had at a dealership.
Very prompt. Car was ready when they said it would be. Professional. Will use their service again
Just want to give a shout out to Winslow over at Germain Honda on working with me on my CRV purchase today. Extremely easy to work with and very knowledgeable in regards to the vehicles he is selling. He made the process so easy and I never felt pressured during the process. He listened to my needs and delivered. Germain is great I’d recommend to anyone looking for a new or used vehicle.
Great customer service! Logan Horn is by far one of the best service advisors out there!