I had the best experience with my car sales lady. Her name was Jheni, she went above and beyond with helping find the perfect first car for me. she really helped me in my situation with trying to get hand controls installed. She is the best and I am so happy I got the chance to work with her! Thanks Germaine!
Great experience. Efficient knew the vehicle and was very helpful.
We really enjoyed working with Jheni Felix and trusted her
Amy Pickens did a great job getting my car serviced on a busy Friday morning. My headlamp was replaced and part for backup camera was ordered.
Jheni and the team at Germain Honda of Dublin made the car buying experience one that you won’t forget. They are very transparent in all pricing and costs with the vehicle and don’t try and pressure you into anything.
Chris Glover was an amazing salesman and everyone was so nice. Always explains everything so you understand what your doing and what your getting. Excellent experience.
Chris helped me with a new purchase and trade in of my old car. He made the process seamless and so easy. Would definitely go back to Chris in the future
I love our salesman Chris Glover! We were never ever pressured to buy a car or to make a deal. This guy is a class act! First, he got to know me as the customer (a woman) and he was never ever condescending. He showed us the utmost respect and it made buying our car so enjoyable. We have been working with Chris since 2015! Thank you for being a Rock Star Salesman, Chris Glover!!! the dealership is the best!
I had a great experience buying my first car here. Jheni Felix was awesome and so informative about all of the details and helping me to get a good deal!
After experiencing other Honda dealers locally, Germain absolutely impressed me. I was prepared to spend my entire day waiting around, but Kevin, Jordan, Bob and everyone we interacted with were fantastic! Everything was so smooth and speedy, we were on our way in time for lunch! Initially, we brought our cars in for service, but were so impressed by the offers they made, we swapped out our leases. Facilities were clean and well kept, the service department was friendly and well maintained and the lot was well organized. Sales and financing departments were airy and low stress, a very nice ...
I had a very good experience on the sales side of this dealership. JHENI FELIX was excellent to work with when buying a car. I would send a friend or family member to her if they were in the market.
Adam Kocak truly made the car-buying experience smooth and easy. I was extremely worn out from a months-long car shopping experience full of other dealerships being disrespectful and dishonest. I was blown away by the stark differences at Germain Honda of Dublin. The team there was dedicated to answering all of my questions and guiding me through the process, without the aggressive pressure to finance "their way" that I encountered at other dealerships. I bought a used car and during the test drive realized it needed a repair. The dealership handled the repair at-cost overnight and had the ...
Stephanie Hausherr was helpful, personable and gracious. I really liked the way she handled the whole process with me. I would recommend her. Thanks, Stephanie!
The process was very smooth. I told them what kind of car I was looking for and they selected the perfect one before I even showed up. Jheni was amazing and very helpful!
Joe,Marvin and Riley were all great. Although we didn’t purchase a car, when we do, we’re going to Germain Honda. Great team.
Chris Glover was my sales person for the purchase of my 2021 Passport. He was very responsive anytime I called, texted or emailed him. He responded very quickly and answered all my questions. Chris is very professional and cares about his customers. You will not be disappointed with the service you receive from Chris! He's the best!
I had a great experience at Germain Honda with Christopher Glover. He was very communicative and listened to all my concerns/wants. He helped guide me in my decision without any pressure and was exceptionally knowledgeable. Polite and professional, I would recommend him 100% THANK YOU CHRIS!!
Once again Chris Glover rocked and got me the Honda HRV that I wanted . I’m definitely a Honda Gal and Chris is my go to salesman. If you are looking for the salesman that will go the extra mile for you it’s Chris!!
It was my first time buying a car and I was intimidated but Jheni Felix took the stress out of buying a car. She was very helpful and friendly.
Enjoyed working with Mohamed Rufai. He was very knowledgeable about the car and Honda in general. He did not push and allowed us to make up our own mind on our own time schedule. Great person to work with.
We had a great experience at Germain Honda and our sales person, Winslow Johnson. Mr. Johnson was knowledgeable about our Odyssey and all of the new features. He was very respectful and courteous.
Jackson Speakman was very thorough with every car attentive friendly an all around great car salesman I’ll go to him again Dontay was great too explained my loan and lending process to me in a way I could understand it. I’d go to them when I’m ready for another car and I recommend y’all do the same.
Stephanie Hausherr was wonderful to work with in helping me purchase our 2021 odyssey. I already knew what I wanted and she made the process easy and quick. I had some accessories added and she kept me informed of when they were completed and helped me set up features of the vehicle when I picked it up. Thank you Stephanie!
I had the pleasure of working with Amy Pickens for my recent visit to the Service Dept. Amy was very knowledgeable, and helped guide me through my service options. Amy is very personable and I look forward to working with her on my next visit.
Have never had a better experience!! Dave Myers goes above and beyond for the customer! Germain has always been great to work with and Dave makes the experience smooth.
Jenn Hess was wonderful to work with in service, She noticed a front headlight out, and installed it quickly at minimum cost. Greatest service and highly recommend!
Nishi Patel was super easy to work with. Calm and informational presence. Likely to return in the future. The dealership also matched/beat offers from a competing dealership which was appreciated.
Daniel Head is an excellent salesman, He explains everything about the new car. I even told my insurance lady about Germain Honda and to ask for Daniel Head. Thank You Very Much
Daniel Head is an excellent salesman. He is well informed on the various Honda models. There was no pressure. I've dealt with German Honda of Dublin's Service Department on many occasions with my 2013 Honda Accord. I was so pleased with the Service Department that I thought I would give the Sales Department an opportunity when it came time to buy a new Honda. I am so glad I did. There was no pressure. The whole buying experience was pleasant and stress free.
Service visit with Jenn Hess was perfect as always. I have a new ridgeline from Germain and she has always provided superior service for me as long as she has been there.
Winslow Johnson is an excellent salesman. He was very friendly, knowledgeable, and helpful. This is the 3rd car I’ve purchased from Winslow Johnson, but not the last.
I’ve done business with Germain through three cars, and I will never go anywhere else! Dave Myers is the best! He was very patient, spoke to me over the phone choosing the best car for me. I got exactly what I wanted. The service department is always so friendly. I’ll never go anywhere else.
David was excellent to work with… Very patient and very professional. I don’t know what else to say… It seems weird that you have a minimum number of words for a survey
We have been buying from Chris Glover for many years. He is always looking out for us giving us great deals and advise on which car to buy. When he moved from Mansfield to Germain we followed. He also helps with service questions and hooks us up with the right people in the service department. If i was to rate Chris on a scale of 10 he would be a 10 Thanks Chris for your help over the years
Frank Pulsinelli Was great and worked with us to ensure that we got what we needed to best accommodate our family of 5 at a price we could afford. The finance team made sure to get us the package needed for care and I will get all my cars/vans/suv through Frank from here forward.
After a long search, I finally found the perfect car at Germain Honda of Dublin. Nishi Patel took great care of me during the car buying process and the process was nice and simple. This was a great car buying experience.
Service was professional, expedient, and cordial. Indoor seating facilities were clean & comfortable with appropriate Covid distancing. Service explanation and pricing were covered and reviewed prior to commencing.
After leaving another dealership unsatisfied with the salesperson's lack of professionalism we drove all the way across town to Germain Honda. Stephanie Hausherr met us out on the lot and was very inviting and accommodating right off the bat. Not only did she take her time with us, she didn't rush us for one second, and she was very patient with our many questions. This was with less than half an hour of their business day and we really have to give her xxxxxxfor that. Although we signed our paperwork after hours; she waited until we were finished ...
The service department was quick to take care of me when I arrived for the appointment . And Ryan Kennedy went over the paper work after the oil change and explained things. Ryan wa very professional.
Winslow Johnson is the best around! His professionalism and courtesy are above and beyond any expectations. He makes sure that you have all that you wanted and then some
Frank Pulsinelli was just wonderful in guiding me on my new Honda CRV Hybrid purchase.Frank is so knowledgeable and answered every question with facts and expertise. Frank was referred to me by my son and Granddaughters. He came highly recommended and I now know why. What a great experience everything went so smoothly. I have gone back several times with technology questions and Frank was so patient and kind explaining all the bells and whistles in a manner I could understand and comprehend. Frank has a lovely low key calm demeanor and I will recommend him to all my ...
Very pleasant and professional people. The entire visit was handled quickly. There was no pressure to make a decision about what get The experience was comfortable and I left feeling great. There was no stress
David Meyers was excellent in helping me obtain my lease of a Honda CR-V. He processed paperwork quickly and the vehicle gassed up, cleaned up and ready to go. I was there only about an hour. Fastest I've ever bought a new vehicle.
Nishi Patel Is a very good seals man. He treated us very friendly and we were glad to had him as our seals man in our recent purchase of 2021 Honda Odyssey EX. Thank you.
Jackson Speakman was a gem - honest, helpful, and truly had my best interests in mind. He spent time with me and answered all of my questions, was patient with me, and really seemed to listen to me. Would happily recommend Germain (and Jackson)! The one bad thing I have to say is that Ryan (didn't catch his last name) came into my financing meeting and condescended to me, interrupted my husband and I multiple times, was pushy, and really was quite unpleasant. He was the ONLY unpleasant bit of an otherwise lovely experience.
As has been the norm for a number of years, excellent service and advice.If i can say it in under 25 words you should allow me to submit it that way. this is why some surveys are less than useful
We were extremely satisfied with the support and knowledge of Cesear Guadalupe. Our finance person was rude & disrespectful. We waited almost two hours to finance our car. Your Service team added our moon roof visor in about 15 minutes and was extremely polite. Thanks to Ceasar and with your amazing Service Team, we will return.
This Honda dealership has always been very forthocoming and helpful with the services they provide when I am there. Service agent Kevin Withers is always very helpful and considerate of my vehicle.
Service Adviser Tyler Chaney gave me excellent advice about what my car did need...and other things that were "up to date." It was the Low Tire Pressure notice on the dashboard that brought me to my dealer [Germain, Germain, (I) Remember the Name]. However, with Tyler's knowledge and advice, I was so happy Service had time to also take care of the oil and rotate the tires...after doing their multipoint inspection. Very interesting to look through the complete report they included with the Service summary I was given.
These folks are extremely professional in all aspects of service. Ryan Kennedy fit me in for the day I called. All details of the srv procedure were explained as much as needed. Work was done expediently, following up on all work requested. The car was immaculate and washed when I picked it up.
My daughter was involved in an accident in which she was rear ended by a boy driving a truck, then a lady hit his truck and then also hit my daughter's car. As a result, the 2014 car she was driving was undrivable and ended up being totaled. The insurance company for the "at fault" drivers kept delaying answers and never did provide a rental for daughter to drive. It was an extremely frustrating experience for my daughter. Her entire attitude changed after she found the Civic she liked and she became extremely happy with her difficult situation ...
Ryan Kennedy did a great job! He gave me the entire proposal in writing and pointed out ways to save money on an oil leak seal by completing the 100,000 mile service at this time with 85,500 miles on my auto because if I change the seal without doing the 100,000 mile service now I would have to do it again when the car reaches the 100,000 mile service. The savings was a rather large amount which I appreciated because the suggestion would save us a lot. I opted to do everything suggested except the seal change due to need to discuss with my ...
Service Advisor Ryan Kennedy exceeded my expectations when I took my car i for an oil change. My 2010 Honda FIT needed extra repairs after the 52 point inspections. Ryan arranged shuttle service to take me home and pick me up when the repairs were done. He found a coupon that saved me $100.
Great service!...Nice folks! ..,very professional..I will recommend this location to my friends and family for service, to buy or lease a car or truck.
Service Advisor, Kevin Withers, went above and beyond to understand problem with "popping" sound emitting from speakers whenever channel changed. Service team thoroughly reviewed entire system. They even found (and repaired) damage from previous dealer attempt to correct issue. Problem now corrected after multiple tries at other dealers........thanks Germain!!
Ryan Kennedy has been and will continue to be the service advisor that I trust most. Every vehicle I own gets serviced with him. I have had some "not so great" experiences working with service departments with various dealerships. The service department at Germain Honda of Dublin has been the most enjoyable thus far. Everyone is professional, personable, and courteous throughout the entire process.
Our sales rep Jheni Felix was awesome and we got us a good low mileage lease return Civic at a fair price. The new car was ready when promised. Jheni helped us cut through the archaic "four square" negotiation tricks Germain sales management uses to confuse buyers. We quickly arrived at a fair difference between the trade and car being purchased with only two "Talk To My Manager' trips. Google "four square car sales" to learn how to bypass this ancient negotiation trick...focus on ONE NUMBER....the difference between trade and new car...REFUSE ...
We recently leased two new cars at Germain and our experience could not have been better. This was our second time leasing from Germain, specifically working with Ralph and we can't think of anyone better to work with. Ralph took the time to answer all our questions and work with us to find the vehicle and deal that would work for us. If you are in the market for a new car, we would absolutely recommend going to Germain and asking for Ralph!
Jheni has been involved with my purchase of 2 CRV's. She went beyond the extra mile to make sure every question was understood and answered and every detail covered. I felt like she was treating me the same as she would treat her own mother. I hope Germain appreciates what an asset she is to their organization.
Great dealership. excellent facilities. always has the right ideas on which way you should go when purchasing a vehicle. wonderful customer service from all associates even if your not purchasing vehicle from them.
Had the best service work done EVER. Treated me as a super customer. Was so surprised that my car was also washed, that blew me away. I love this place. Never owned a Honda before, wow what was I thinking. Thank you Germain, your place is the best.
Amy Pickens is a very friendly and very knowledgeable Service Advisor. Give me good prices to repair my CRV’s problems. Excellent Services. I will go back Germain Honda to find her for my car’s future maintenance.
Everything was perfect. I leased the exact truck I wanted for a great price. Would definitely recommend going to germain for your next honda purchase.
I brought my car in for a service check up and Amy was so helpful and a very nice person. I highly recommend taking your vehicle into this specific service garage because they offer the best service and honest employees!
Just had my oil change and tire rotation done. I worked with Kevin Withers who ensured my tires were full enough of air before I left (this has been a problem in the past). Kevin assured me they would make sure the tires were full this time. I’m several days out and my low pressure light never turned on. Thank you, Kevin!
Jenn hess was awesome. Service was so quick and fast. The germain team is awesome. Thank you to gina and jenn for always going above and beyond.
Germaine is the absolute best for service. Jenn Hess is fantastic and always exceeds our expectations. We have 5 Honda vehicles in our family, and we don't service them anywhere else.
Love this location, everyone so helpful! My favorite is Jennifer she works at the service part but she amazing! Quick and helpful I appreciate her so much wouldn't want anybody else!
Daniel was amazing. He listened to us, was efficient, honest and just a nice guy. We will be back the next time we need a car.
Service advisor, Kevin Withers, made sure my first visit was a success. I arrived 30 minutes ahead of schedule and work began. Everything explained well. Already have service appointment for our other vehicle.
I brought my car in to have a tire replaced that was covered by road hazard warranty . Tire was replaced quickly and the service advisor Ryan Kennedy gave me a discount on a wheel alignment. Service was excellent.
My specialist at Honda was very informed about my car. Have me amazing tips. I am thoroughly satisfied. I truly appreciate your staff being the best.
Kevin Withers always fully explains all work needed, the costs, etc. Appointments are on time and car ready when supposed to be. He’s the reason I am loyal to Germain.
I worked with service advisor Kevin Withers who was courteous and efficient in getting me set up for the service I requested. The work was performed in a timely manner with a reasonable price.
I have been bringing my car to Germain Honda for a few years now. Always appreciate the honesty and quality of service from Amy Pickens.
Very helpful, friendly staff! My service writer was honest and dependable. The waiting area was clean and comfortable. The work was done quickly and perfectly. I definitely recommend.
I recently purchased a pre-owned CRV from Germain Honda with the help of salesperson Jackson Speakman. He was knowledgeable, considerate and a pleasure to work with. Jackson made the buying process easy and made me feel confident that I was making a quality purchase. I also appreciated receiving follow up emails from Jackson assuring me that he was there in case I had any questions or concerns in the future.
I worked with Service Advisor Ian MacGregor who was courteous and efficient in getting me set up for the service I requested. The customer waiting area is spacious and very comfortable. The work was performed in a timely manner with a reasonable price. Thank you Germain Honda for a good experience.
Kevin Withers was very careful, thorough and pleasant to work with. He explained what needed to be done so that I could understand. I needed to pay ahead of picking up my car after service hours. While I do not remember the name of person I worked with she was also very pleasant and made sure all was in order. My car was waiting outside where Kevin said it would be and the key was in it as I had requested. I have always felt appreciated when I have had service on my CRV
Chris put together a great lease package and made it worth our time to drive an hour to Germain. Easiest dealership experience I've had. Was great to have color and trim options to pick from.
Derek Barnes helped me find my HRV and was great. He’s was very helpful. Jessica Kincaid was also very helpful getting me in for an appointment. Everyone was very friendly.
Ryan Kennedy went out of his way to make sure I was completely satisfied with the work done on my CRV. Car serviced, washed, and ready to go when I picked it up.
Ralph Udonkuku has helped me with the purchase of two Honda's at Germain Honda. Highly recommend working with him! He certainly helped make the car buying experience more enjoyable, as he truly has the best interest of the customer in mind.
Appreciate how fast I was taken in and provided a shuttle to work. I’ve always had a good experience with Germain. I purchased the cat from them and they have always serviced it with good service
Ryan Kennedy was my service advisor the day of my appointment on a recall notice. He was so nice and helpful and explained the whole purpose of the visit and the time needed to complete the work. It was needed, he contacted me and went forward with the fix. It was completed in a timely manner and before I expected! When I arrived to pick my car up he greeted me and thanked me. He’s a great guy! I really like this dealership!
Jeff Carroll was our sales representative. He was very thorough and explained everything in detail. He brought out several Mini vans. We chose our color and he helped transfer plates. It went well.
Ian Macgregor was helpful and clear with what was wrong with my car and gave me estimates for other things that were wrong. I appreciated his honesty.
Painless and relaxing. Not your typical car buying experience! Everybody from sales, sales manager and financing were knowledgeable and friendly. Allison Webb was extremely helpful and very accommodating to everything I asked for. Jessica Kincaid who does their internet sales was friendly and not pushy at all. I would definitely return to Germain Honda because of this experience!
Kevin Withers did an excellent job getting my car serviced timely at Germain Honda. It was in for a computer update and the " Pothole special "...alignment, tire balance and wheel rotation at discounted price. Service was timely, communication excellent and car was ready earlier than expected.
This was my third car from GH of Dublin and from Chris Glover and the experience gets better each time. My trade in was valued where I thought it should be and I was able to get my new car quickly.
We had a service appointment for my daughter’s 2010 Honda Civic. Ryan Kennedy was our service associate helping us. He was very friendly and efficient. He updated us with the service recommendations and was very helpful in explaining the information.
Once again Chris Glover came thru for me. He did excellent answered every question of mine. For a great guy see Chris!! He goes above and beyond!!
Brakes failed on my 2014 Honda Accord Coupe .I had it tow to Germain Honda for service . They did a excellent job repairing my car.
Moe was outstanding. He was patient during the whole process and prompt with answering all questions I had. He helped turn a not so good situation into something great.
Bought a first car for my teenage daughter. Chris Miller made this a great and easy experience. At other dealerships we visited, the salesperson ignored her or talked down to her. But Chris kept her engaged in the process and treated her as an adult. He was very nice, professional, and helpful.
My Sales person was Joesph Dunham. He made me feel wanted. Joesph did everything he could to get me the best deal I could get. The Staff there was very helpful. If I ever need another car these people would be it.
Germain Service Center was professional and I was in and out in less time than I expected. Amy Pickens was a pleasure to work with. Good job.
Took my car in for a software update. My tech Tyler Chaney was friendly, personable & answered all of my questions. My wait time was exactly as he told me. I had a great service experience.
Ryan Kennedy is the man. Got everything checked out in 30 minutes which gave me time to get back to work. Happy with my experience
The salesman - Chris Glover was exceptional in helping us complete a great deal. I would seek Chris out anytime we are in the market for another car
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